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Case Manager

NAMI New Orleans seeks a full-time Case Manager to provide services to a caseload of up to 25 adults with chronic mental illness. Duties include service planning, linkage, advocacy, monitoring of mental status, and provision of community-based supports which will foster recovery and resiliency.   Candidates will need a Master’s degree, reliable transportation with clean driving record, excellent computer and organizational skills, and two year’s experience with the population.  Previous experience with the Bayou Health system of services a plus.  Benefits include two weeks sick, two weeks vacation, 10 paid holidays, mileage reimbursement, 401K, and healthcare.  Interested candidates must supply both a cover letter and resume by email to  in order to be considered.



Summer/Fall 2017 Practicum: Community Education and Outreach Intern

Requirements: degree-seeking student (masters preferred) in public health, human services, or related field; internship to complete school requirements; fluency in Spanish a plus

NAMI New Orleans seeks an unpaid intern completing school requirements to assist with community outreach and with the Mental Health Navigation Team (MHNT). The MHNT is a dedicated team of staff, interns, and volunteers who educate and assist individuals and families needing help to navigate the mental health systems of Orleans, Jefferson, St. Bernard, and Plaquemines Parishes.

Activities include the following:

— Become trained in MHNT protocols and become familiar with available resources in order to assist those who contact NAMI New Orleans seeking guidance or information

— Answer phone calls directed to the MHNT

— Assist the Education Coordinator at health fairs and other community outreach events, where the intern will learn to engage members of the general population and provide them with quick and accurate information about mental health.

— Conduct outreach to organizations that serve Spanish-speaking individuals living with mental illness and their families. Develp the initial draft of a Family Resource Guide for Spanish-speaking families (similar to the one that already exists for English-speaking families).

— Assist with special projects as needed

Please submit a cover letter and resume to Shannon at No phone calls or walk-ins please.


NAMI New Orleans accepts 2-3 interns a semester. May be undergraduate or graduate students. Those interested are welcome to contact Shannon at

At this time, the agency cannot provide internships for social work, counseling, or any other degree that requires LCSW oversight or direct interaction with clients.

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